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Monday, August 20, 2007

Presentation Skills

Last week, I sat in as a judge for presentations made by graduate students (MBA's and MSA's (Master's in Sports Administration)). This wasn't a full term class. It was actually a three day training session. The book the instructor used, Presenting to Win: The Art of Telling Your Story by Jerry Weissman is one that he had recommended to me last year. I finally read it a couple of months ago, and I must say, it's a dead-on accurate book. Forget the standard schlock you hear or read about presenting. Weissman, who is a former television producer, provides detailed explanations and detailed how-to's. His book is packed full of useful information on everything from why the story is so important, to various types of flow structure for the message, to proper usage and layout of slides, etc. The book is a great investment that is worth much more than the cost of the book. You'll never be able to watch a presentation again without asking yourself the preparation questions posed in this book.

Overall, the presentations and presenters were exceptional. It was impressive just how much they had all taken in from the instructor and the book. The work they did was very detailed, the slides were well-prepared and not merely a regurgitation of what they were saying.

One of the other class assignments required each student to come up with a 30 second elevator pitch about themselves. The idea was for them to have a way to introduce themselves to someone they wanted to meet in the industry if they were to run into that person. I think it's a brilliant idea. Too many people, including me, run-off at the mouth when someone asks them about themselves or when they try to explain the work they do (or have done). I know it's something I need to work on. My next self-improvement project is to prepare my own elevator pitch. It's definitely an exercise that anyone starting in the sports industry should also undertake.

Friday, August 17, 2007

Handwritten or Email?

When I receive a handwritten note or thank you card from someone I've helped or even talked to, it ratchets them up a notch in my eyes and keeps them in my memory. If it's a personalized note card that has their name embossed (and the person isn't an executive who gets personalized cards as part of his/her job), it ratchets that person up several notches in my eyes.

Email may be the means of communication today, but it's still too casual in my opinion. Take the time and make the effort to write out a personal note to people you meet, speak with, work/volunteer for, etc. I may glance over an email from someone just because I'm rushing through my day, but if I receive a handwritten note, I ALWAYS read it, usually a couple of times. A handwritten note conveys a message to me that the person sat down and took the time to try to make a personal connection. They weren't just blasting off another email in a 200 email day.

I know there are other stationery stores out there, but an easy one, and one I've used for years, is www.americanstationery.com. It's easy and relatively inexpensive. If you can't afford professionally made cards, there are alternatives. With today's easy to use graphic design add-ons and programs, many people can even make their own professional looking cards with supplies from Staples.

Handwritten notes are a small thing, but they're a big deal to me and others that I know in the industry. In talking with colleagues, it's amazing how few (almost none) of the people interviewing for entry level and next level jobs don't send handwritten thank you notes after an interview. In an email generation, handwritten notes are another way to distinguish yourself from others, especially if you're just starting in the sports industry.